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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of jarred misfeldt

jarred misfeldt

April 19, 2025

5  out of  5
rating by jarred misfeldt
"Tia set me up with the best life insurance for the best price around! Awesome customer service and very friendly atmosphere. 10/10 recommend!"
We responded:
"Thank you, Jarred! I'm glad to hear that Tia was able to assist you in finding the perfect insurance plan at a great price. We're happy that you enjoyed the friendly atmosphere and our customer service. If you need anything else, feel free to reach out!"
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Lorena Bucio

April 1, 2025

5  out of  5
rating by Lorena Bucio
"Cuando busque ayuda para mi carro me ayudo mucho Stefano siempre me senti contenta y muy satisfecha por el cual como me ayudo en todo momento me ISO sentir en confianza y segura siempre que tuve una duda siempre el allí estaba para ayudarme le agradesco mucho por su ayuda es una gran persona save como tratar ah la jente muy bien sabe hacer su trabajo tiene mucha paciencia y experiencia save dar un buen trato con respeto y amabilidad otro como él no voy encontrar mas que nada por el idioma en español pienso es importante aveces avemos latinos no hablamos inglés y en este. Caso el con tan solo hablar español y ayudarnos fue mucho para mi siempre me iso sentir feliz y contenta con su atención al cliente no solo le daría 5 ⭐️⭐️⭐️⭐️⭐️ le daría 💯por ser una gran persona! Bendiciones gracias 🙏🏻"
We responded:
"Thank you, Lorena, for the fantastic rating! I'm glad you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Cami Scott

March 21, 2025

5  out of  5
rating by Cami Scott
"Great office to work with, ask for Tia!"
We responded:
"Thank you, Cami, for your fantastic feedback! I'm glad to hear you had a positive experience with our office. Tia is indeed a valuable part of our team, and we're grateful for her dedication. If you have any more questions or need assistance, feel free to reach out anytime!"
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charlie Montt

March 4, 2025

5  out of  5
rating by charlie Montt
"so grateful for the patience and service that u provide me as a client. I spoke with Nielka who explain me carefuly about the politicies and the way u working so I feel a lot of security for take my decision to choose you."
We responded:
"Thank you, Charlie, for your kind words! I'm glad to know that you felt secure in your decision. Nielka is truly dedicated to providing clear and careful explanations, and it's great to see her efforts recognized. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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ALEx Tapia

January 18, 2025

5  out of  5
rating by ALEx Tapia
"100% recommended, excellent and fast service"
We responded:
"Thank you, Alex, for your fantastic recommendation! I'm delighted to know you found our service excellent and fast. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Elieth Roblero

January 10, 2025

5  out of  5
rating by Elieth Roblero
"Muchas gracias a su agencia por la información que me brindó con respecto a mi seguro del vehículo, en especial a Nielka Reyes fuisteis muy amable 👍"
We responded:
"¡Elieth, muchas gracias por tus amables palabras! Estamos muy contentos de saber que la información sobre tu seguro de vehículo fue útil. Nielka se esfuerza por brindar un servicio excepcional, y nos alegra que lo hayas notado. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Levi Dalton

January 7, 2025

1  out of  5
rating by Levi Dalton
"I only got a message after your company told me that you would not work with the app and I gave a bad review then they asked me when I was available and I made time at 4pm on Jan 4th 2025 they never called so this is just a response to you think my time doesn’t matter you chose to charge me personal injury protection on all three of my policies at what point does PIP actually really matter and the fact that I’m getting charged all three policies so $30 a month for the exact same thing I’m one person I have three cars they’re all old. They’re all beat up. You just took advantage of somebody who is too busy trying to make ends meat to realize they were getting had by some shady insurance people over 300 a month for insurance when I have no record and a great 770 credit score, can only drive one car should be obvious you’re just bad people, but that’s OK. That’s how you make your money."
We responded:
"Levi, all my team was doing was calling to confirm how these changes would impact your coverage in the event of a claim before the changes get processed. PIP doesn’t extend to other vehicles that don’t have PIP. You also greatly reduced your coverage for uninsured/underinsured motorist coverage. We’ve seen people upset, frustrated, and financial crushed when there is no medical coverage and/or uninsured motorist coverage runs out during a claim. These were the coverages you signed up for when you left Farmers. At 4pm when you were available you could have called in and any of my licensed team members would have been happy to help. I would like to talk with you and get resolution."
Profile photo of Hannah Lightner

Hannah Lightner

January 3, 2025

5  out of  5
rating by Hannah Lightner
"Kelli at Brian Harris office was such a great help insuring my cars and home appreciate the great service and professionalism"
We responded:
"Thank you, Hannah! I'm happy to know that Kelli was able to assist you with insuring you. We appreciate your kind words about the service and professionalism you experienced. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Profile photo of Jessica Gonsalez

Jessica Gonsalez

January 3, 2025

5  out of  5
rating by Jessica Gonsalez
"Nielka helped me with my car insurance and was very kind and I loved her attention. Thank you very much. Highly recommended."
We responded:
"Thank you, Jessica! I'm happy to hear that Nielka provided you with excellent assistance for your insurance. Her kindness and attention to detail are truly valued. We appreciate your recommendation and are here to help with any future needs!"
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levi dalton

January 2, 2025

1  out of  5
rating by levi dalton
"Because I work and can’t call them in the daytime I got the app and spent 3hours getting all my changes made just to have them reviewed and changed. I got a text from this office saying that they refused to make any of them and I could call or go in person. Great way to lose customers"
We responded:
"Hi Levi, it looks like the office called to review your changes. We review pricing for you on the different coverage options selected to make sure this coincides with what you are trying to accomplish and also check to see if there may be other details we can assist with. Please let me know when you are able to talk with me, the agent, Brian Harris."
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Joshua Ambrose

December 24, 2024

5  out of  5
rating by Joshua Ambrose
"Tia was great at explaining the insurance I was receiving. She was quick and had an answer to all my questions. Overall a great agent to work with and would recommend her to anyone!"
We responded:
"Thank you, Joshua, for sharing your experience! I'm glad to hear that Tia was able to provide clear explanations and promptly address all your questions. It's wonderful to know you found her service commendable. We appreciate your recommendation and are here for any future insurance needs you may have!"
Profile photo of Herrera D Kebell

Herrera D Kebell

December 21, 2024

5  out of  5
rating by Herrera D Kebell
"Thank you Nielka for helping me quote my vehicle insurance, very friendly, excellent customer service"
We responded:
"Hi Herrera, I'm glad to hear that Nielka provided you with excellent customer service while quoting your insurance! Your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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noemi santana

December 15, 2024

5  out of  5
rating by noemi santana
"La señorita nielka me ayudó con la cotización de mi carro"
We responded:
"Gracias, Noemi, por compartir tu experiencia con nosotros. Me alegra saber que Nielka pudo ayudarte con la cotización de tu carro. Estamos aquí para cualquier otra consulta o necesidad que tengas. ¡No dudes en contactarnos!"
Profile photo of Belky Hernandez

Belky Hernandez

December 6, 2024

5  out of  5
rating by Belky Hernandez
"Nielka Reyes me ayudó con la cotización para mí casa. 🥳"
We responded:
"Belky, muchas gracias por tu comentario y por confiar en nosotros para la cotización de tu casa. Estamos muy contentos de que Nielka haya podido asistirte. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Nerak Anthony

Nerak Anthony

December 5, 2024

5  out of  5
rating by Nerak Anthony
"Fui a obtener una cotización de mi vehiculo y Nielka estuvo increíble, informada, servicial y sobre todo muy amable durante todo el proceso en verdad la recomiendo mucho al 100% todo fue genial"
We responded:
"Nerak, Gracias por compartir tu experiencia con nosotros. Me alegra saber que Nielka te brindó un servicio tan informado y amable. Nos enorgullece tenerla en nuestro equipo. Si necesitas más asistencia en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Anayeli Arcos

Anayeli Arcos

December 5, 2024

5  out of  5
rating by Anayeli Arcos
"Estoy muy contenta por el servicio y la atencion y sobre todo paciencia y la hamabilidad que tienen sus empleados al explicarme cualquier duda sobre el seguro que intentaba obtener, empleados como Nielka son la razón del éxito de cualquier empresa! La recomiendo 100%!!! Muchas gracias Nielka por toda la paciencia y la amabilidad y sobre todo la información q me brindo ."
We responded:
"Anayeli, muchas gracias por compartir tu experiencia con nosotros. Estoy muy contento de saber que el servicio y la atención que recibiste, especialmente de Nielka, fueron de tu agrado. Nos enorgullece tener empleados tan dedicados y pacientes que se esfuerzan por brindar la mejor información posible. Agradezco tu recomendación y tus amables palabras. Estamos aquí para ayudarte con cualquier otra duda o necesidad que tengas en el futuro. - Brian Harris - State Farm Insurance Agent, Auburn, WA"
Profile photo of Brandon Russo

Brandon Russo

November 22, 2024

5  out of  5
rating by Brandon Russo
"I went to get an auto quote, and Nielka was incredibly knowledgeable and helpful throughout the process!"
We responded:
"We appreciate you taking the time to leave a review! I'm glad to hear that Nielka was able to assist you with your auto quote and provide knowledgeable support. We appreciate your feedback and are always here to help with any of your insurance needs. - Brian Harris - State Farm Insurance Agent, Auburn, WA"
Profile photo of Maria Jarquin obando

Maria Jarquin obando

November 22, 2024

5  out of  5
rating by Maria Jarquin obando
"Muy buen servicio recomendado 👍"
We responded:
"¡Gracias, Maria! Nos alegra saber que estás satisfecha con nuestro servicio. ¡Agradecemos tu recomendación! Si necesitas algo más en el futuro, no dudes en contactarnos."
Profile photo of Fiama Galvez

Fiama Galvez

November 22, 2024

5  out of  5
rating by Fiama Galvez
"Nielka me ayudó a cotizar seguro para mi apartamento, gracias por la amabilidad y la ayuda 🙌🏻"
We responded:
"Fiama, muchas gracias por tus amables palabras y por compartir tu experiencia. Me alegra saber que Nielka pudo ayudarte con la cotización de tu seguro para el apartamento. Estamos aquí para asistirte con cualquier otra necesidad que tengas en el futuro. ¡Saludos!"
Profile photo of Jimmy Gutierrez

Jimmy Gutierrez

November 22, 2024

5  out of  5
rating by Jimmy Gutierrez
"Nielka helped me quote insurance for my apartment, thank you for the kindness and help 🙌🏻"
We responded:
"Thank you, Jimmy! I'm happy to hear that Nielka was able to assist you with your apartment insurance quote. We appreciate your kind words and are always here to help with any future needs. - Brian Harris - State Farm Insurance Agent, Auburn, WA"
Profile photo of Enrique Arvayo

Enrique Arvayo

November 22, 2024

5  out of  5
rating by Enrique Arvayo
"Nielka helped me get a quote for my car - she was very insightful and professional and helpful!"
We responded:
"Thank you, Enrique, for your wonderful review! I'm glad to hear that Nielka was able to assist you with your car insurance quote so professionally and insightfully. We appreciate your feedback and are here for any future needs you might have. - Brian Harris - State Farm Insurance Agent, Auburn, WA"
Profile photo of Dilan Jeffrey Davis Roblero

Dilan Jeffrey Davis Roblero

November 22, 2024

5  out of  5
rating by Dilan Jeffrey Davis Roblero
"Nielka me ayudó a cotizar seguro para mi apartamento, gracias por la amabilidad y la ayuda 🙌🏻"
We responded:
"Dilan, gracias por sus buenos comentarios, significan mucho para nuestro equipo. Apreciamos la confianza depositada en nosotros para ayudarle con su póliza de seguro. A Nielka le importan mucho nuestros clientes."
Profile photo of Joseph Arce

Joseph Arce

November 21, 2024

5  out of  5
rating by Joseph Arce
"Excelente servicio, necesitaba conseguir una cotización de seguro para mi automóvil y Nielka me ayudó con todo lo necesario para resolver mi problema estuvo muy atento a todo gracias"
We responded:
"Joseph, Me alegra saber que recibiste un excelente servicio de Nielka. Estamos muy satisfechos de tenerla en nuestro equipo y de que haya podido ayudarte con la cotización de tu seguro de auto. Siempre nos esforzamos por brindar la mejor atención posible. Si necesitas más ayuda en el futuro, no dudes en contactarnos. - Brian Harris - State Farm Insurance Agent, Auburn, WA"
Profile photo of Esneyder Gonzalez

Esneyder Gonzalez

November 21, 2024

5  out of  5
rating by Esneyder Gonzalez
"I'm happy Nielka Reyes helped me with my insurance and was very efficient in her work 💁🏻‍♂️"
We responded:
"Thank you, Esneyder, for your positive feedback! I'm happy to hear that Nielka was able to assist you efficiently with your insurance needs. We appreciate your kind words and are grateful to have her on our team. If you have any further questions or need assistance in the future, feel free to reach out! - Brian Harris - State Farm Insurance Agent, Auburn, WA"
Profile photo of Jairo Rojas

Jairo Rojas

November 21, 2024

5  out of  5
rating by Jairo Rojas
"Todo muy bien, una señora Nielka me ayudó mucho con la aseguranza de mi vehiculo"
We responded:
"Gracias, Jairo, por compartir tu experiencia positiva con nosotros. Me alegra saber que Nielka pudo asistirte tan bien con la aseguranza de tu vehículo. Estamos aquí para ayudarte con cualquier otra necesidad que tengas en el futuro. ¡Gracias por confiar en nosotros! - Brian Harris - State Farm Insurance Agent, Auburn, WA"